HOW WE PROTECT YOUR DATA

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

Overview

IQ Performance Health LLC (“IQ Performance Health,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, enroll in programs, use our services, or communicate with us through digital platforms. By using our website or services, you consent to the practices described in this policy.

Acceptance of Terms

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. By accessing and using this site, you agree to the practices described below.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name, email address, phone number, and contact details

  • Account information and communication preferences

  • Payment and transaction information

  • Program participation details

  • Information you submit through forms, questionnaires, or consultations

  • Technical information such as IP address, browser type, and device data

We collect this information to provide services, communicate with you, process transactions, improve user experience, and meet legal and operational requirements.

How We Use Your Information

We may use your information to:

  • Deliver services and program access

  • Communicate regarding scheduling, onboarding, and support

  • Process payments and manage accounts

  • Provide educational content and resources

  • Improve website functionality and offerings

  • Comply with legal and regulatory obligations

We will not sell, rent, or share your personal information with unrelated third parties without your consent, except as required by law.

Communications (Email and SMS)

By submitting your information, you may receive emails, text messages, or other communications related to services, programs, scheduling, and educational content.

You may opt out of non-essential communications at any time by using the unsubscribe link in emails or replying STOP to SMS messages. Message and data rates may apply.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience.

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

Third Party Links

This website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

Data Sharing and Third Parties

We do not sell your personal information.

We may share information with trusted third-party service providers who assist with payment processing, website hosting, email communication, analytics, or program delivery. These providers are contractually obligated to protect your information and use it only for authorized purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and support operational needs.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information.

  • Request access to the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal information

To exercise these rights, please contact us through the information provided on this site.

Washington My Health My Data Act

This section applies to Washington State residents and is provided in accordance with the Washington My Health My Data Act (MHMD).

What is Consumer Health Data?

Consumer health data includes information related to an individual’s physical or mental health, wellness status, or health-related activities. This may include information voluntarily provided through questionnaires, forms, or communications.

How We Collect and Use Consumer Health Data

IQ Performance Health may collect consumer health data directly from you for the purpose of providing educational services, program personalization, communication, and operational support.

We do not sell consumer health data and do not share such data for targeted advertising.

Consumer Health Data Rights

Washington residents have the right to:

  • Access consumer health data we hold about you

  • Request deletion of consumer health data

  • Withdraw consent for collection or sharing

  • Appeal decisions related to your privacy rights

Requests may be submitted using the contact information below. We will respond in accordance with applicable law.

Consent

By using our services or submitting information, you consent to the collection and use of consumer health data as described in this policy. You may withdraw consent at any time.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

IQ Performance Health LLC

[email protected]

Last updated: January 11, 2026

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Address

301 E 2nd Ave, Ellensburg Washington 98926

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Call Us

509.607.9496

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