Privacy Policy
Effective Date
January 1, 2025
Overview
IQ Performance Health LLC (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy outlines how we collect, use, disclose, and protect your information, in compliance with applicable laws, including Washington State’s My Health My Data Act (MHMDA) as well as any other relevant state and federal regulations.
Scope of the Policy
This Privacy Policy applies to all services provided by IQ Performance Health LLC, including in-person consultations, telehealth services, digital communications, and use of our website or any associated platforms.
Information We Collect
We collect the following types of information:
Personal Identifiable Information
Name, address, email address, phone number
Date of birth and gender
Payment information (e.g., credit card details, billing address)
Health Information
Medical history, symptoms, diagnoses, and treatment plans
Laboratory results and diagnostic images
Prescription details
Notes and records from consultations
Technology Usage Information
IP addresses, device identifiers, and browser types
Interaction data from our website or online platforms
Cookies and similar tracking technologies (see Section 9 for more on Cookies)
How We Use Your Information
We use the information we collect for the following purposes:
Providing Services
To deliver integrative health consultations and treatments tailored to your needs.
To communicate with you about appointments, results, and follow-up care.
Compliance and Legal Obligations
To comply with all applicable laws, including the My Health My Data Act.
To fulfill legal obligations, such as responding to subpoenas or regulatory inquiries.
Operational Improvements
To analyze and improve the quality and functionality of our services and website.
To conduct research and development, ensuring all data used for this purpose is de-identified unless expressly authorized by you.
Marketing and Communications
With your explicit consent, to send you educational resources, newsletters, or information about new services or promotions.
How We Share Your Information
We do not sell your personal or health information. However, we may share your information in the following ways:
With Service Providers
We may share your information with trusted service providers who perform essential functions on our behalf, such as billing, IT support, or secure data storage. These providers are contractually required to safeguard your information and use it only for the purposes we specify.
With Your Consent
We will share your information with third parties only when you provide explicit written consent.
For Legal Compliance
We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal processes.
In Emergencies
In cases of medical emergencies, we may share your information with healthcare providers to ensure you receive appropriate care.
Your Rights Under the My Health My Data Act (MHMDA)
Washington State’s My Health My Data Act provides specific rights regarding your health data:
Right to Access
You have the right to request a copy of your health and personal information we maintain.
Right to Correction
You can request corrections to any inaccuracies in your health records.
Right to Deletion
You may request the deletion of your personal or health information, subject to legal or regulatory retention requirements.
Right to Transparency
You have the right to know how your data is collected, used, and shared.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe specified under MHMDA and other applicable laws.
How We Protect Your Information
We implement industry-standard security measures to protect your personal and health information, including:
Encryption of data during transmission and storage.
Regular security audits and updates.
Access controls to limit data access to authorized personnel only.
Despite these measures, no system can guarantee absolute security. Please notify us immediately if you suspect any unauthorized use or breach of your information.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or contractual obligations. When no longer needed, your information will be securely deleted or de-identified.
Children's Privacy
Our services are not generally intended for individuals under the age of 13. We do not knowingly collect personal information from children without the written permission of relevant parents or guardians. If we learn that we have inadvertently collected such information, we will delete it promptly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site and improve its functionality.
You can adjust your browser settings to block or limit cookies, though some features of our website may not function properly without them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
IQ Performance Health LLC
By engaging with IQ Performance Health LLC, you acknowledge and agree to the terms outlined in this Privacy Policy. We are committed to protecting your privacy and ensuring transparency in all aspects of data handling.
